Who are they?
Golfcarts.com, or Cart Nation as it’s also known, is shaking up the golf cart game! With 85 locations across the U.S., they have a fantastic range of carts. Whether you want a tough off-roader or a chic street-legal ride, they’ve got you covered.
What’s the upside when buying from Golfcarts.com?
They cut out the middleman. This means you get great deals and because they basically come straight from China to you.
Cart Nation (golfcarts.com) operates on a rather unconventional business model that raises some red flags. They partner with Aqua Living Factory Outlet locations to sell golf carts, which can come off as misleading. Most dealers only showcase one or two carts in-store. This setup makes you question their commitment to selling golf carts when hot tubs seem to take center stage
When you choose a cart, it’s drop-shipped from a distant warehouse. This can lead to longer wait times and less transparency about what you’ll receive. Many customers feel disconnected from the buying process since they only see their cart when it arrives at their doorstep
With a model like this, it’s easy to wonder if Cart Nation truly prioritizes customer satisfaction. The focus seems more on making sales than on providing solid support and a comprehensive inventory. Therefore, it’s essential to think carefully before diving in.
Check out the similarities:
Buying a golf cart can indeed come with a unique set of challenges, especially with certain dealers.
🚨 RED FLAG ALERT 🚨
Here’s some questions you need to think about:
- Who Installs Upgrades?
Depending on where you purchase your cart, you might find it challenging to locate qualified technicians to install upgrades. Not all dealers offer installation services, so you’ll need to do some research to find a reliable local service provider. - Who Does the Routine Maintenance?
Regular maintenance is crucial for your cart’s longevity. However, if you buy from a brand that doesn’t have an extensive dealer network, finding a nearby service shop that understands the specific needs of your model can be a hassle. This could lead to higher costs and extended wait times for service. - Who Handles Warranty Work?
Warranty claims can sometimes be tricky. Some customers have reported difficulties in getting their warranty work addressed efficiently. If the dealer or manufacturer is not local, you may face delays in repairs or replacements, complicating the warranty process. - Where Do I Tow It If It Breaks Down?
If your golf cart breaks down, you’ll need to know where to tow it for repairs. Many models are not designed for easy towing, and you might find yourself in a bind if you haven’t planned for this scenario. Knowing a reliable towing service beforehand can save you stress. BUT, you still need to have somewhere to tow it to. - What Happens If My Battery Goes Out?
Battery issues are common, especially with electric models. Finding replacement batteries and understanding the warranty for them can be complicated. Not all dealers provide battery support, so you might have to look for specialized shops in your area that will willingly work your cart. - What If I Roll It Into a Sand Trap? Can They Repair It?
Accidents happen, and if you roll your cart into a sand trap, you’ll need to know if your dealer can assist with repairs. Make, if you buy from a spa dealer, they will have service capabilities for repairs that aren’t covered under standard warranty, which could leave you searching for a local mechanic.
Maybe I’ll just buy a hot tub instead! (LOL)
For anyone considering a golf cart purchase, it’s crucial to ask these questions up front and understand the support network available for your model of cart. Doing thorough research and checking reviews can help you find a reliable dealer who offers comprehensive service and support.
Some customers have shared frustrations with customer service, noting slow response times and tough issue resolution. There have also been mixed reviews on product quality, with some carts facing mechanical hiccups soon after purchase.
There are a few customer experiences you should be aware of when it comes to Cart Nation. While many reviews are not overly negative, it’s important to note that some customers did express concerns. Trust me, not all the feedback is bad; in fact, a good number of reviews rated their experience higher than one star.
However, it’s still wise to take a closer look at the feedback to get a balanced view. Some customers have highlighted issues with service and product quality, which can be a red flag for potential buyers. So, as you consider your options, it’s a good idea to read through various reviews to understand what you might be getting into.
So, while Golfcarts.com shines in many areas and aims to boost your outdoor fun, it’s wise to keep these potential pitfalls in mind as you explore other golf cart dealers you may find selling online.
For more details, check out their official website at Golfcarts.com.
Be sure to read my other golf cart dealer reviews.
